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  • 2020 Spring Emergency Management Educational Forum - 5/3/20 - Dauphin County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 05/03/2020 at 9:00 AM (EDT)

    Join your EMC colleagues from around the state and hear informative presentations from local and state emergency management personnel at this highly-interactive meeting, as well as hear the latest news and information from PEMA and TEMA. Additional presentations will address in-depth and practical ways to ensure the development and maintenance of an effective and efficient emergency operation program, and will highlight township exercise practices.

    Join your EMC colleagues from around the state and hear informative presentations from local and state emergency management personnel at this highly-interactive meeting, as well as hear the latest news and information from PEMA and TEMA. Additional presentations will address in-depth and practical ways to ensure the development and maintenance of an effective and efficient emergency operation program, and will highlight township exercise practices. 

    The class is eligible for 6 PMGA Public Safety points

    DATE:       May 3, 2020


    LOCATION:

                      Dauphin County
                      Hershey Lodge
                      325 University Drive
                      Hershey, PA 17033

    TIME:
                     Class:   9:00 AM – 4:00 PM  
                                         

    REGISTRATION FEE:

                    Member* -  $ 95.00
                    Non-Member –  $ 115.00
                    
                       *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

        
    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.
    Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.

    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

  • Webinar - Preventing Fraud in Local Government - 12/18/19

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 12/18/2019 at 12:00 PM (EST)

    This webinar will explore fraud in local government with real-life examples. Along the way, municipal officials and employees will learn proactive steps they can take to prevent fraud and how to respond when they suspect something is amiss.

    This webinar will explore fraud in local government with real-life examples. Along the way, municipal officials and employees will learn proactive steps they can take to prevent fraud and how to respond when they suspect something is amiss.

    Eligible for 1 PMGA Administration Point

    Date:

                   December 18, 2019

    Time:

                    12:00 p.m. - 1:00 p.m.

    Registration Fee:

                    Member* -  $ 30.00

                    Non-Member –  $ 40.00

                 *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

    If you have not received your login information at least one hour before the webinar begins, please call our office at 717-763-0930, ext.159, for assistance.

     

    CANCELLATIONS / REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.

    Refunds for cancelling a webinar at any time will be subject to a $10 processing fee.

  • Traffic Incident Management (TIM) Emergency Responder Training - 12/17/19 - York County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/17/2019 at 1:00 PM (EST)

    This unique, multidisciplinary training promotes a shared understanding of the requirements for safe, quick clearance at traffic incidents scenes; prompt reliable and open communications; and motorist and responder safeguards. Better incident response can cut incident response time in half. ** This training is an MPOETC approved CLEE course. (CLE00169)

    Why this is important!!??… Responders are being struck and killed at traffic incidents in the U.S. on average:

    • 5  Firefighters each year
    • 1  Law Enforcement Officer each month
    • 1  Tow Truck Operator each week
    • Numerous transportation professionals each year from DOTs, Public Works, and Safety Service Patrols

     

    The National TIM Responder Training Program was developed by responders for responders, and was designed to establish the foundation for and promote consistent training of all responders to achieve the three objectives of the TIM National Unified Goal (NUG):

         - Responder Safety
         - Safe, Quick Clearance
         - Prompt, Reliable, Interoperable Communications  

     

    This unique, multidisciplinary training promotes a shared understanding of the requirements for safe, quick clearance at traffic incidents scenes; prompt reliable and open communications; and motorist and responder safeguards. Better incident response can cut incident response time in half.

     

    Topics to be covered include:

    - TIM Fundamentals & Terminology
    - Notification & Scene Size-up
    - Safe Vehicle Positioning
    - Scene Safety
    - Command Responsibilities
    -  Traffic Management
    - Special Circumstances
    -  Clearance & Termination

    ** This training is an MPOETC approved CLEE course. (CLE00169)

    ** Eligible for 4 PMGA Public Safety Points

     

    This training is free of charge, however, pre-registration is requested.

     

    DATE:               December 17, 2019

    TIME:                Class     1:00 p.m. to 5:00 p.m.

    LOCATION:    
     
                              York County
                              York Area Regional Police
                              33 Oak Street
                              York, PA 17402

  • Webinar - Under Fire: Trends in Zoning and Validity Challenges - 12/17/19

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 12/17/2019 at 12:00 PM (EST)

    This year has seen a reemergence of development pressure and, with it, the return of validity challenges of old from those wanting to shake free of land use restrictions. However, the Pennsylvania Supreme Court, in a recent decision involving the regulation of short-term rentals, signaled a shift in thinking about how zoning ordinances are to be interpreted (in the context of a validity challenge). Join Michael Crotty of Siana Bellwoar as he uses these events to highlight the importance of familiarizing municipal planners and officials with the legal framework and processes behind validity challenges.

    This year has seen a reemergence of development pressure and, with it, the return of validity challenges of old from those wanting to shake free of land use restrictions.  However, the Pennsylvania Supreme Court, in a recent decision involving the regulation of short-term rentals, signaled a shift in thinking about how zoning ordinances are to be interpreted (in the context of a validity challenge). Join Michael Crotty of Siana Bellwoar as he uses these events to highlight the importance of familiarizing municipal planners and officials with the legal framework and processes behind validity challenges.

    Eligible for 1 PMGA Planning/Zoning Point

     

    Date:

                   December 17, 2019

    Time:

                    12:00 p.m. - 1:00 p.m.

    Registration Fee:

                    Member* -  $ 30.00

                    Non-Member –  $ 40.00

                 *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

    You should receive a confirmation email upon registration, with the webinar login information. You will also be sent this information the day before/of the webinar. The login information will be sent to the email address that you used to register for the webinar. If you have not received your login information at least one hour before the webinar begins, please call our office at 717-763-0930, ext.159, for assistance.

     

    CANCELLATIONS / REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.

    Refunds for cancelling a webinar at any time will be subject to a $10 processing fee.

  • Flagger Training - 12/17/19 - York county

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/17/2019 at 9:00 AM (EST)

    This instructor-led flagger training will be conducted for individuals who have flagging responsibilities on ANY ROAD OPEN TO THE PUBLIC. Others who would benefit from this course include: utility companies working on low volume roads, law enforcement personnel, municipal managers and elected officials (to understand the importance, and for budgeting purposes). This course has been designed to meet the PennDOT Publication 408 flagger training requirements mandated for all flaggers in Pennsylvania.

    This instructor-led Flagger Training will be conducted for individuals who have flagging responsibilities on ANY ROAD OPEN TO THE PUBLIC. Others who would benefit from this course include: utility companies working on low volume roads, law enforcement personnel, municipal managers and elected officials (to understand the importance, and for budgeting purposes).

    This course has been designed to meet the PennDOT Publication 408 flagger training requirements mandated for all flaggers in Pennsylvania. The course covers flagging procedures, work zone set-up requirements, and traffic control devices based on information from PennDOT Publication 213—Temporary Traffic Control Guidelines, the Manual on Uniform Traffic Control Devices (MUTCD), and PennDOT Publication 234—Flagging Handbook.

    The course covers development of traffic control plans for flagging, use of typical layout figures from the Publication 213, and flagger visibility/procedures.  The course emphasizes teaching work zone traffic control guidelines and set-ups for typical municipal and utility work. All attendees who pass (70%) a 20-question exam will receive a flagger training wallet card, which is valid for three years.

    INTENDED AUDIENCE: Individuals who are performing work such as maintenance/ construction activities on ANY ROAD OPEN TO THE PUBLIC including: roadmasters, foreman, and street superintendents. Others who would benefit from this course include safety coordinators, law enforcement personnel and municipal engineers/managers.

    CLASS MATERIALS:  Attendees should bring a copy of PennDOT Publication 213 —Temporary Traffic Control Guidelines (April 2014 edition) to the class. Publication 213 can be downloaded from PennDOT’s website at:   http://www.dot.state.pa.us/pub.... THIS MAY BE SHARED – IT IS NOT NECESSARY FOR EACH PERSON TO HAVE ONE COMPLETE COPY OF THE PUBLICATION.   Other materials that would be helpful, but are not required, include the Manual on Uniform Traffic Control Devices Part 6 Temporary Traffic Controlwww.mutcd.fhwa.dot.gov  and PennDOT Publication 234—Flagging Handbook http://www.dot.state.pa.us/public/PubsForms/Publications/PUB%20234.pdf

    This class is eligible for 2 PMGA Public Works points 

    Date:
                   December 17, 2019

    Time:
                    
                    Class:  9:00 a.m. - 12:00 p.m.

    Location:

                    York County
                    New Freedom Borough
                    150 E. Main Street
                    New Freedom, PA 17349   

    Instructor:
                     Richard Sesny

    Registration Fee:
                     Member* -  $50.00
                     Non-Member –  $75.00

               *PSATS Member (registrant has paid current annual membership dues to PSATS or its affiliates (solicitors, engineers, planners and emergency management association.)

     

    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

  • Strategic Planning for Fire Service Operations in Townships - 12/16/19 - Chester County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/16/2019 at 5:30 PM (EST)

    This course will provide necessary information for effective decision making at the local level. Townships and fire service organizations serve diverse communities across Pennsylvania and have struggled with decreasing volunteers and increased costs. This training seminar will use lecture, small group discussions and facilitated brainstorming to identify solutions to sustain or improve fire service in your community.

    This course will provide necessary information for effective decision making at the local level. Townships and fire service organizations serve diverse communities across Pennsylvania and have struggled with decreasing volunteers and increased costs. This training seminar will use lecture, small group discussions and facilitated brainstorming to identify solutions to sustain or improve fire service in your community.

    The student will be able to:

    ·         List the 10 challenges facing volunteer fire departments in Pennsylvania

    ·         Identify the responsibilities of Township Supervisors in regard to volunteer fire companies

    ·         Identify methods to assess community expectations

    ·         Apply methods to conduct a SWPT analysis of current fire service operations

    ·         Recognize the need to develop a Standard of Response based on public expectations

    ·         Summarizes the steps necessary in a Strategic Planning Process for volunteer fire companies

    ·         Discuss methods to improve and maintain communication with volunteer fire companies

    ·         Identify the relevant legal aspects

    ·         Summarize current best practices for administrative and financial operations

     

    Qualifies for 4 PMGA Public Safety points 

     

    DATE:       December 16, 2019


    LOCATION:

                      Chester County
                      West Goshen Township
                      1025 Paoli Pike
                      West Chester, PA 19380

    TIME:
                     
                     Class:   5:30 PM – 9:30 PM  
                                         

    REGISTRATION FEE:

                    - Member*: $ 69.00
                    - Non-Member $ 89.00

                    
                       *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

        
    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

  • Flagger Training - 12/12/19 - Lehigh County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/12/2019 at 9:00 AM (EST)

    This instructor-led flagger training will be conducted for individuals who have flagging responsibilities on ANY ROAD OPEN TO THE PUBLIC. Others who would benefit from this course include: utility companies working on low volume roads, law enforcement personnel, municipal managers and elected officials (to understand the importance, and for budgeting purposes). This course has been designed to meet the PennDOT Publication 408 flagger training requirements mandated for all flaggers in Pennsylvania.

    This instructor-led Flagger Training will be conducted for individuals who have flagging responsibilities on ANY ROAD OPEN TO THE PUBLIC. Others who would benefit from this course include: utility companies working on low volume roads, law enforcement personnel, municipal managers and elected officials (to understand the importance, and for budgeting purposes).

    This course has been designed to meet the PennDOT Publication 408 flagger training requirements mandated for all flaggers in Pennsylvania. The course covers flagging procedures, work zone set-up requirements, and traffic control devices based on information from PennDOT Publication 213—Temporary Traffic Control Guidelines, the Manual on Uniform Traffic Control Devices (MUTCD), and PennDOT Publication 234—Flagging Handbook.

    The course covers development of traffic control plans for flagging, use of typical layout figures from the Publication 213, and flagger visibility/procedures.  The course emphasizes teaching work zone traffic control guidelines and set-ups for typical municipal and utility work. All attendees who pass (70%) a 20-question exam will receive a flagger training wallet card, which is valid for three years.

    INTENDED AUDIENCE: Individuals who are performing work such as maintenance/ construction activities on ANY ROAD OPEN TO THE PUBLIC including: roadmasters, foreman, and street superintendents. Others who would benefit from this course include safety coordinators, law enforcement personnel and municipal engineers/managers.

    CLASS MATERIALS:  Attendees should bring a copy of PennDOT Publication 213 —Temporary Traffic Control Guidelines (April 2014 edition) to the class. Publication 213 can be downloaded from PennDOT’s website at:   http://www.dot.state.pa.us/pub.... THIS MAY BE SHARED – IT IS NOT NECESSARY FOR EACH PERSON TO HAVE ONE COMPLETE COPY OF THE PUBLICATION.   Other materials that would be helpful, but are not required, include the Manual on Uniform Traffic Control Devices Part 6 Temporary Traffic Controlwww.mutcd.fhwa.dot.gov  and PennDOT Publication 234—Flagging Handbook http://www.dot.state.pa.us/public/PubsForms/Publications/PUB%20234.pdf

    This class is eligible for 2 PMGA Public Works points 

    Date:
                   December 12, 2019

    Time:
                    
                    Class:  9:00 a.m. - 12:00 p.m.

    Location:

                    Lehigh County
                    Lowhill Township
                    7000 Herber Road
                    New Tripoli, PA 18066   

    Instructor:
                     Richard Sesny

    Registration Fee:
                     Member* -  $50.00
                     Non-Member –  $75.00

               *PSATS Member (registrant has paid current annual membership dues to PSATS or its affiliates (solicitors, engineers, planners and emergency management association.)

     

    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

  • Webinar - Are You Prepared for Your 2020 Organization Meeting? - 12/10/19

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 12/10/2019 at 2:00 PM (EST)

    If you are unsure whether you have everything ready for your township's 2020 Organization Meeting, required to be held the first Monday of January, then make sure to attend this webinar. Holly Fishel of PSATS will review best practices and checklists to help ensure that your township has a smooth organization meeting.

    If you are unsure whether you have everything ready for your township's 2020 Organization Meeting, required to be held the first Monday of January, then make sure to attend this webinar. Holly Fishel of PSATS will review best practices and checklists to help ensure that your township has a smooth organization meeting.

    Eligible for 1 PMGA Administration Point

    Date:

                   December 10, 2019

    Time:

                    2:00 p.m. - 3:00 p.m.

    Registration Fee:

                    Member* -  $ 30.00

                    Non-Member –  $ 40.00

                    

                       *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

     

    CANCELLATIONS / REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.

    Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 

     

  • High Hopes: Establishing Expectations and Accountability - 12/10/19 - Cumberland County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/10/2019 at 12:30 PM (EST)

    In Class #6 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review six criteria for establishing effective expectations and setting goals. Attendees will learn ways to hold employees (and themselves) accountable, understand the importance of consistency and fairness, and appropriately address discipline and negative behaviors. This class will be offered as a 2-hour live, interactive video session. Participants will be able to attend in person at PSATS or remotely from their office/home (possible simulcast options available – contact PSATS). The class is eligible for 2 PMGA credits.

    In Class #6 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review six criteria for establishing effective expectations and setting goals. Attendees will learn ways to hold employees (and themselves) accountable, understand the importance of consistency and fairness, and appropriately address discipline and negative behaviors.

    This class will be offered as a 2-hour live, interactive video session. Participants will be able to attend in person at PSATS or remotely from their office/home (possible simulcast options available – contact PSATS). The class is eligible for 2 PMGA credits.

    DATE:       December 10, 2019


    LOCATION:

                      Cumberland County
                      PSATS Education Center
                      4855 Woodland Drive
                      Enola, PA 17025

    TIME:
                     
                     Class:   12:30 PM – 2:30 PM  
                                         

    REGISTRATION FEE:

                      - Member*: $ 60.00 (individual)  (NOT eligible for Webinar PowerPass)
                      - Non-Member $ 90.00 (individual)
                   
                       *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

        
    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

  • Strategic Planning for Fire Service Operations in Townships - 12/9/19 - Erie County

    Contains 3 Component(s), Includes Credits Includes a Live In-Person Event on 12/09/2019 at 12:30 PM (EST)

    This course will provide necessary information for effective decision making at the local level. Townships and fire service organizations serve diverse communities across Pennsylvania and have struggled with decreasing volunteers and increased costs. This training seminar will use lecture, small group discussions and facilitated brainstorming to identify solutions to sustain or improve fire service in your community.

    This course will provide necessary information for effective decision making at the local level. Townships and fire service organizations serve diverse communities across Pennsylvania and have struggled with decreasing volunteers and increased costs. This training seminar will use lecture, small group discussions and facilitated brainstorming to identify solutions to sustain or improve fire service in your community.

    The student will be able to:

    ·         List the 10 challenges facing volunteer fire departments in Pennsylvania

    ·         Identify the responsibilities of Township Supervisors in regard to volunteer fire companies

    ·         Identify methods to assess community expectations

    ·         Apply methods to conduct a SWPT analysis of current fire service operations

    ·         Recognize the need to develop a Standard of Response based on public expectations

    ·         Summarizes the steps necessary in a Strategic Planning Process for volunteer fire companies

    ·         Discuss methods to improve and maintain communication with volunteer fire companies

    ·         Identify the relevant legal aspects

    ·         Summarize current best practices for administrative and financial operations

     

    Qualifies for 4 PMGA Public Safety points 

     

    DATE:       December 9, 2019


    LOCATION:

                      Erie County
                      Summit Township
                      1230 Townhall Road West
                      Suite 100
                      Erie, PA 16509

    TIME:
                     
                     Class:   12:30 PM – 4:30 PM  
                                         

    REGISTRATION FEE:

                    - Member*: $ 69.00
                    - Non-Member $ 89.00

                    
                       *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

        
    CANCELLATIONS/REFUNDS / NO SHOW POLICY:

    Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
    For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


    ACCESSIBILITY & OTHER NEEDS:

    All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.