How Effective Communication Can Help Implement Community Planning- Virtual- January 21 & 28, 2021

Includes a Live Event on 01/28/2021 at 10:00 AM (EST)

Municipal officials wear a wide-variety of hats working in local government – manager, planner, ordinance enforcement, zoning officer, etc. – across the Commonwealth.  Effective communication is imperative in implementing community planning initiatives, such as comprehensive plans, zoning and land development ordinances, and code enforcement.

 Learn about different approaches to policy implementation and the importance of strong communication between Municipal Officials, Planners, and Code Enforcement Officers.  This two-part, interactive training session will highlight how people who must take on multiple roles can effectively adapt messages to convey different perspectives through different levels of interaction.  Participants will learn about their own communication strengths and weaknesses and how to recognize different personalities and communication styles in others, enhancing their management efforts. Best practices and real-life scenarios will be included to provide practical, every-day application of the information shared in the session. 

Attendance for both sessions qualifies for 3 PMGA Administration points


            Thursdays, January 21 & 28, 2021 

Class Time:      

             10:00 a.m. - 11:30 a.m. (both days)



                Member* -  $ 35.00
                Non-Member –  $ 45.00
                   *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).


Cancellations must be in writing, and can be sent to us by email to; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.
Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.

  • Registration Closed