Let's Talk: Effective Communication and Managing Difficult People - 09/18/19 - Monroe Co.

In Class #5 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review effective communication skills, question-based processes for communicating with employees, ways of managing difficult conversations and people, and much more.

This class will be offered as a 2-hour live, interactive video session. Participants will be able to attend in person or remotely from their office/home (possible simulcast options available – contact PSATS). The class is eligible for 2 PMGA credits.

DATE:       September 18, 2019

LOCATION:

                  Monroe County
                  Chestnuthill Municipal Bldg.
                  271 Route 715
                  Brodheadsville, PA 18322

TIME:
                 
                 Class:   12:30 PM – 2:30 PM  
                                     

REGISTRATION FEE:

                - Member*: $ 60.00 (individual)  (NOT eligible for Webinar PowerPass)
                - Non-Member $ 90.00 (individual)
               

                   *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

    
CANCELLATIONS/REFUNDS / NO SHOW POLICY:

Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 
For classes, refunds for a cancellation sent to us between 10 and 2 business days before the class you are registered for will be subject to a $20 processing fee. Those who cancel within two business days of the class you are registered for, or do not attend, forfeit the full registration fee which, if unpaid, will be invoiced.


ACCESSIBILITY & OTHER NEEDS:

All sessions will be held at ADA-accessible locations. If you require alternate format, sign language, or have other needs, please contact PSATS directly.

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Chestnuthill Township, 271 Route 715, Brodheadsville, PA 18322
In Class #5 of PSATS' Leadership Development Series (each class can be taken by itself or in conjunction with other classes in the series), attendees will review effective communication skills, question-based processes for communicating with employees, ways of managing difficult conversations and people, and much more. You must register to access.