Webinar - Changing a Culture: How to Get Your Delinquents to Recognize their Obligations - 6/19/19

There are numerous reasons that a property owner does not pay municipal charges.  Sometimes, the reason is because a property owner has made a conscious and unilateral decision to delay payment.  This payment behavior is unlikely to change without the creation of incentives for payment.  Through the use of both positive and negative incentives, Townships can encourage property owners to not only pay their delinquent real estate tax and municipal fee bills, but to pay their future obligations on time.  This webinar will discuss billing and collection strategies that Townships can employ to enhance the collection of delinquent accounts and create incentives to increase their current collection rates going forward.

Eligible for 1 PMGA Credit


               June 19, 2019


                12:00 p.m. - 1:00 p.m.

 Registration Fee:

                Member* -  $ 30.00

                Non-Member –  $ 40.00

             *PSATS Member = Registrant has paid current annual membership dues to PSATS or one of its professional associations (e.g., Township Emergency Management Association, Township Engineers Association, Township Planners Association, Township Solicitors Association, or the Pa. Assoc. of Zoning Officials).

You should receive a confirmation email upon registration, with the webinar login information. You will also be sent this information the day before/of the webinar. The login information will be sent to the email address that you used to register for the webinar. If you have not received your login information at least one hour before the webinar begins, please call our office at 717-763-0930, ext.159, for assistance.


Cancellations must be in writing, and can be sent to us by email to cancellations@psats.org; by fax to (717) 763-9732; or by mail to PSATS Education Program, 4855 Woodland Drive, Enola, PA, 17025. Refunds will be determined by the sent date of the notice.

Refunds for cancelling a webinar at any time will be subject to a $10 processing fee. 

  • Registration Closed